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(1)When was the company founded?

VIREX was founded in 2013. Our company mainly produces hydroponic grow bags, grow tents, LED plant growth lights and so on. With strong innovation and development ability, master the latest technical materials and manufacturing methods. Our mission is to provide customers with high quality products, as well as a high level of service and information; Factory direct sales, cost-effective, for global customers to provide fast and safe transportation services.


(1)What certificates do you have?

Our company's products have passed FCC,IC ,etc. certification.


(1)What is your production process?

1)The production department adjusted the production plan after receiving the assigned production orders.
2)Material handlers go to the warehouse to get materials.
3)After all materials are ready, the production workshop staff starts production.
4)After the completion of the product, the quality control personnel will carry out quality inspection, and the packaging will begin after the inspection is qualified.
5)After the products are packaged, they enter the finished products warehouse.
6)Warehouse workers arrange delivery after receiving the order.

(2)How long is the delivery time for your products?

1)About in stock:
Many of our products are in stock, we can arrange delivery to you according to the order.
2)About customization:
Sample delivery time is within 7 working days. For mass production, 25-45 days after receipt of deposit. Delivery time will be effective after we receive your deposit and we obtain your final approval of your product.

(3)Do you have a MOQ for the product? If yes, what is the MOQ?

According to the different requirements of each product, our MOQ is also different. You can contact us to know it.

(4)What's your total production capacity?

Our total production capacity is about 500,000 sets per year.

4.Quality control

(1)How do you control the quality?

We have a professional product quality control team, after their inspection before packaging, into the warehouse and out of the warehouse.

(2)What is a product warranty?

We guarantee our materials and workmanship. Our commitment is to make you satisfied with our products. Whether there is warranty or not, our company's goal is to solve all the customer's problems and make everyone satisfied.


(1)What kind of transportation do you have?

We can deliver products to you by sea, rail and express (DHL, FedEx, etc.). We can also choose according to your needs, of course, we will also recommend the appropriate route for you.

(2)Can you send the products to my agent?

Of course,Please provide us with the address of your forwarder.We will send the products to him/her.

(3)How much is the freight?

Shipping costs depend on the pickup method you choose. The express is usually the fastest but also the most expensive way. For bulk goods, sea transport is the best solution. If we know the details of quantity, weight and mode, we can give you the exact freight rate.

6.Method of payment

(1)What are the acceptable payment methods for your company?

30% T/T deposit, 70% T/T final payment, paid before delivery.
More payment options depend on the quantity of your order.